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No more chasing: The rise of automated customer journeys in practice (BVA Live 2025) Exotics uncovering critical insights that the

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Description

uncovering critical insights that the corporate market aims to keep under wraps

in order to provide insight into the reasons for obesity prevalence

and providing treatment recommendations

The importance of trending values over time and treating the patient

CEO - British Veterinary Association

No more chasing: The rise of automated customer journeys in practice (BVA Live 2025) Exotics uncovering critical insights that theDelivered by: 13 Jun 2025 09: 30 10: 30 Business, Careers & Debates Theatre Discover how automation and digital tools are transforming the client experience in veterinary practices. In this session, well explore what an ideal customer journey looks like before and after surgery, during medication discussions, when following up with advice, and even after a visit ends. From sending consent forms and care videos to prompting reviews and enabling faster

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